How to read a metered bill

Need help reading your metered bill? See a full breakdown of one below to find out what each section means.

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Save water to save money

Customers with a meter can save money by making a few small changes to their water usage habits.

Water saving advice

Help to pay your bill

If you need help paying, we may be able to support you through one of our schemes or tariffs.

Help-to-pay schemes

More help with your bill

Frequently asked questions

We have answered a range of questions that customers frequently ask about their bills in our FAQ Hub.

Unusually high bill

There is often a simple reason why your bill or meter reading is higher than usual. Find out some of the common causes.

Our charges

View our current charges for both metered and unmetered customers.