Important notice
Essential maintenance
Due to essential maintenance, online billing will be unavailable between 2am and 8am on Tuesday 11 August 2026.
Apologies for any inconvenience caused.
Before you create an online account, you will need to register as a Wessex Water customer.
Set up or log in to your account
With an online account, you can pay your bills, view and download copies, and reduce clutter with paperless billing.
Need help with your account?
If you need help with your online account, we have answered a range of frequently asked questions in our FAQ Hub.
Why set up an account?
Go paperless
You will receive an email when your bill is ready to view online.
View your bills
View your bills at a time that suits you and download or print your own copies.
Pay your bills
Make a quick and hassle-free payment and save your payment details.
Set up a Direct Debit
Spread your bill over monthly payments and choose a payment date that suits you.
Update your details
Change your personal details or let us know if you’re moving home.
Submit an enquiry
Ask a question about your bill if you need help or something doesn’t look right.
