How to read an unmetered bill

Need help reading your unmetered bill? See a full breakdown of one below to find out what each section means.

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Todo reimplement hotspot

Rateable value explained

Find out what rateable values are, how they impact your bill, and why they can’t be changed.

Rateable value

Switch to a water meter

Switching to a meter is free and customers save £125 a year on average – discover how to switch.

Water meters

More help with your bill

Frequently asked questions

We have answered a range of questions that customers frequently ask about their bills in our FAQ Hub.

Unusually high bill

There is often a simple reason why your bill or meter reading is higher than usual. Find out some of the common causes.

Our charges

View our current charges for both metered and unmetered customers.