Update your details

Depending on what you need to change, you can update your details online or over the phone.

Personal details

You can update your personal details online.

This includes your:

• title
• name
• email address
• phone number.

If you would like to add another named person to your account, please contact us.

Bank details

If you pay by Direct Debit, you can update your bank details online.

You can also set up a Direct Debit online if you haven’t already.

If you would like to discuss your payment amounts, please contact us.

Address

If you’re moving home, you can update your address online.

This includes:

• setting up your account if you’re moving into our area
• updating your account if you’re moving within our area
• closing your account if you’re leaving our area.

If you are not moving home but need to change your mailing address, please contact us.